Cloud hosted 3CX Phone systems
3CX is a full-featured Unified Communications platform that can integrate with your CRM and other systems. Paxitel is a 3CX partner and can support your UC business needs.
Fully managed
Paxitel provides and manages the system for you. You can administer the platform, or we can do that for you. Automatic upgrades and excellent uptime.
Support for all devices
Most handsets and SIP devices are supported. With handset, Headset, PC/Mac, and mobile device support - your team can work anywhere.
Features
3CX Pro is a full-featured Unified Communications platform that can provide all your business needs and the 3CX Enterprise version is available for any additional requirements
3CX Pro
Dedicated server scaled for your specific business needs- SIP Trunk Included
- Dedicated server for your business
- Apps: Windows and Web Client, iOS, Android
- Microsoft 365 Integration, CRM integration, Integrate with Salesforce, Freshdesk, Zoho, and more
- Auto Attendant - Digital Receptionist
- Handets/extensions with auto provisioning
- Headet integration
- Phone Directory, Call Park/Pickup
- Voicemail, Hot desking, Ring Groups
- Live Chat with reporting, Voicemail transcription
- Call Queues, IVRs, Wallboard, Callback, Reporting
- Call Recording, Barge in / Listen In / Whisper, Web Chat
- Video Conferencing
- SBC use included
3CX Enterprise
dedicated server, contact centre andadvanced features
- All features in 3CX Pro plus...
- Contact Centre skills-based routing
- Dedicated server for your business
- Failover
- Call recording Start / Stop for compliance
- Live Web chat
- Increased Video conferencing capacity
- SMS integration
Support for many SIP devices
Why 3CX?
There are several reasons why 3CX may be considered a better solution as a business phone system compared to other options. Some of these reasons may include:
- – 3CX is a cloud-based solution, which means that it can be accessed from anywhere with an internet connection. This makes it easy for businesses to manage their phone system from multiple locations and eliminates the need for on-premises hardware.
- – 3CX offers a wide range of features that can help businesses improve their communication and collaboration. These features may include call forwarding, voicemail, call recording, and integration with popular business tools such as CRM software.
- – 3CX is highly scalable, which means that businesses can easily add or remove users and adjust their communication infrastructure as their needs change. This allows businesses to adapt their phone system as they grow, without having to worry about expensive upgrades or downtime.
- – 3CX is also known for its reliability and security, making it a trusted choice for businesses of all sizes. With regular updates and support from the 3CX team, businesses can trust that their phone system will always be up-to-date and secure.
- – Paxitel provides a managed platform that is always up to date, backed up and has the necessary bandwidth and access for your business needs. Hosted within Microsoft Azure.
Overall, 3CX from Paxitel offers a flexible, feature-rich, and scalable solution for businesses looking to improve their communication and collaboration.
CRM and ERP Integration
Integrate with Salesforce, Freshdesk, Zoho, and many more.
Match caller ID to Microsoft 365 & database contacts.
Click-to-Call. Launch calls straight from the CRM application.
Call journals. All calls are logged in the CRM.
Wide range of supported SIP devices
A large range of economical and modern handsets and other SIP devices are available from many different vendors.
Yealink | Fanvil | Snom | Gigaset | Grandstream | Poly
Headset support for all leading vendors such as Jabra, Poly, Yealink and more
The current range of supported handsets/phones can be found here on the 3CX site
Other SIP Devices such as Door Phones, Gate Controllers, Paging Systems
Expertise and support
Paxitel's team is highly knowledgeable about the 3CX platform, and can provide expert guidance and support to help businesses get the most out of their 3CX phone system.
Flexibility and scalability
With 3CX hosted phone systems, businesses can easily adjust their communication infrastructure to meet their changing needs. Paxitel can help businesses seamlessly scale their phone system as they grow, without having to worry about expensive hardware or downtime.
Cost-effective solution
3CX hosted phone systems provide a cost-effective solution for businesses, as they eliminate the need for on-premises hardware and can be accessed from anywhere with an internet connection. Paxitel can help businesses save money on their communication costs while still enjoying the benefits of a powerful phone system.