About us

Paxitel is a 100% debt free, Australian owned and operated company who is accountable from handset to PSTN via our carrier grade services that span a secure public cloud and private cloud. Backed by years of experience and our team of experts, we are a dedicated Voice and Unified Communication IT partner to your business. We provide expertise and experience in the ongoing planning and execution of your Telecommunications services. We take accountability for your day-to-day challenges, and consistently deliver in full and on time.

100% Debt Free

We do not have expensive overheads and debt to pay down which means that we are able to provide premium services at realistic costs.

Robust Voice Network Core

We run all our core voice network nodes within Microsoft Azure. This allows for operational efficiency, complete redundancy, connectivity to practically anywhere on the globe.

Trusted Advisors

Our team is your team. Your advisors in the Telecommunications space. We will assist with transparency, honesty and support all.

Our Vision

To improve telecommunications for our customers by reducing complexity using technology and automation. Using the best network, with the best platforms and delivering premium services with professional excellence in all that we do.

Our approach is simple; we listen.

By listening to our customer’s needs, we are able to provide the best approach that meets core financial, strategic and operational objectives. This allows us to act as our customer’s trusted advisor and an extension to their own team for the areas of IT and Telecommunications we are engaged for.

This approach underpinned the development of our platforms and methodologies that are both reactive to our customer’s needs, and able to foster a proactive and consultative relationship. We back this up with our Paxitel solutions and with ongoing consultation, design, deployment, innovation and implementation capabilities.

We see our role as trusted partners in the Voice and Unified Communication space to our customers. We want you to want to use our team as an extension of yours and have confidence in the solution and team.

Our team has designed, built and maintained many large and complex Australian contact centres.

Many ‘Not for Profit’ organisations have reduced costs with our solutions and have been able to expand easily and quickly when needed.