Omnichannel
Let customers effortlessly engage with your business over the communications channels of their own choice: voice, chat, email, WhatsApp, social media, and many other channels.
Inbound and Outbound Contact Centre functionality.
Automation & Bots
Use voice bots and chat bots rather than basic IVRs. Not just talk directly to customers but also suggest answers for Agents to respond to customer questions.
Advanced Desktop Agent
A cloud native solution providing CRM integration from a single pane of glass that allows your agents to work from anywhere with all the integration and tools your agents need.