Paxitel allows you to extend your organisation’s return on investment in your CRM.
Paxitel provides a full CRM integration, into Microsoft Teams Phone System and with many existing contact centre and phone systems
Click to dial from within your CRM and a call event will be noted in your CRM.
During and after a call your user has the ability to enter notes regarding the call and this information is synchronised with your CRM
Every call that arrives presents a call pop and displays information from your CRM.
The information that is displayed is customisable!
See previous call history with other team members.
Handle multiple number matches with ease.
Empower your staff with data from your CRM during phone calls from your contact centre or Microsoft Teams Phone System
Pop-up notification on incoming, outgoing and transferred calls.
Dialling out with one click on a phone number with the Click & Call feature.
Easy and secure login based on Single sign-on (Microsoft, Google or Apple account).
The Call History function allows you to see all contact moments of other users with the phone number over the last 90 days so you can immediately see which colleague had the last contact
A native application is available for Windows & macOS providing the level of integration for every call
Under the same user, link multiple CRM integrations to your phone system at no additional cost.
Information sharing between people is important, but information sharing between your business platforms is critical.
Integrations with well over 100 different CRM and ITMS platforms such as Dynamics 365, Service Now, Salesforce, Hubspot, Zoho, pipedrive, SAP, and many more
