Toll free inbound services for Australia, New Zealand and Global.
Our Portal puts the control and reporting in your hands. Advanced reporting, heat maps, call orgin maps and data and providing an easy to use to change anything on the fly!
Trust in our robust and highly available telecommunications network.
99.99% uptime
Included with all our services are the advanced features and functionality you see below!
Paxitel combines the power of high-end telecommunications with the simplicity of self service.
We support all your business needs with our service — look at all the inclusions!
from toll-free phone numbers, to voicemail and IVR, to call routing and much more.
Custom Call Flows – Use IVR to build advanced call flows with welcome messages, menus, voice-to-email, live contact centres and hunt groups.
Have a simple IVR menu, or a complex nested levels. Our self-service portal provides a drag and drop IVR building tool making it easy to make adjustments when needed with ease and without a long wait.
Time & Location Routing – Improve your accessibility and local delivery with time and geographic call routing.
Reporting & Analytics – Use our powerful analytics tools to understand caller behaviours and make informed decisions to grow your business.
Call Tracking & Analytics – You can track calls like you track clicks with our easy-to-use call tracking technology that bridges the gap in today’s marketing intelligence.
Know More, Grow More – Keep tracking marketing ROI even after the phone rings with dynamic phone numbers that reveal which activities are driving your most valuable results.
Understand What Drives Calls – Know exactly which activities are making the phone ring and discover the source of every call.
Smart Call Services – We know the hard work has just begun when the phone rings. Let us help you get the most out of each
Detailed Call History – Showing Call additional details such as call origin region, status (IVR, answered, missed), recording, plus all the standard details you would expect.
Call recording built in – When viewing Call details, any call that has been recording will show the ”play recording” button.
Improve Customer interactions – Record customer calls for training and quality assurance while meeting compliance needs.
Session Based Web Tracking by analysing information about website visitors who call using our advanced algorithms.
Email Tracking – Track the calls and conversions generated from EDM campaigns.
Off-Site & Online Tracking – Use dedicated phone numbers to attribute calls to each unique marketing campaign.
Attribution-Based Call Routing – Direct callers to the correct agent with automatic routing based on the number dialed.
Geographic Number Display – Appear local by using dynamic regional phone numbers based on caller location.
Understand What Drives Calls. Know exactly which activities are making the phone ring and discover the source of every call.
Link Marketing with Revenue. Guesswork is too expensive. See how each marketing campaign generates calls using real-time data.
Optimise Effort and Results. Once you know what’s working you can adjust your marketing programs and spend to deliver better results.
Paxitel can provide Toll Free numbers for many countries and regions. Have calls routed back to a central number, or anywhere in the world.